Protecting What You Share

Your Privacy Matters

Integrated Health & Fitness is committed to respecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we may collect when you use our website, contact us or work with Bob, how that information may be used and the choices you have regarding your personal data

We may collect information that you provide directly to us, including your name, email address, telephone number and information submitted through our contact or enquiry forms. Where you become a coaching client, we may also need to collect information relating to your health, lifestyle, goals and wellbeing in order to provide appropriate coaching support.

We only collect and use personal information where we have an appropriate lawful basis for doing so. Depending on the circumstances, this may include providing a service you have requested, complying with a legal obligation, pursuing legitimate business interests or obtaining your consent. Health information is considered particularly sensitive personal data and should only be processed where an appropriate additional legal condition applies.

H1 - How We Use and Protect Your Information

We may use your personal information to respond to enquiries, arrange consultations, provide coaching services, communicate with you about your programme, maintain appropriate business records, and improve our website and services.

We do not sell your personal information. Where necessary, information may be shared with trusted service providers who help us operate the website or deliver our services, such as website hosting, email, booking, payment, or administration providers. Any such providers should be given only the information necessary to perform their role and handle it in accordance with applicable data protection requirements.

Personal information is kept only for as long as it is reasonably required for the purpose for which it was collected, including any legal, accounting, or professional record-keeping requirements. Exact retention periods should reflect the type of information involved and the reason it is being held. The ICO specifically expects businesses to explain how long personal data is retained or how the retention period is determined.
We take reasonable steps to protect personal information against unauthorised access, loss, misuse, or disclosure.

Cookies and Website Data

Our website may use cookies and similar technologies to help it function properly and, where applicable, understand how visitors use the site. Where non-essential cookies are used, visitors should be given appropriate information and a choice before those cookies are placed.

Your Data Protection Rights

Depending on the circumstances, you may have the right to ask for access to the personal information we hold about you, request corrections, request deletion, restrict or object to certain uses of your information, and request that your information be transferred to another organisation. Where processing relies on consent, you may also withdraw that consent.

If you have concerns about how your personal information is being handled, you can contact Integrated Health & Fitness in the first instance. You also have the right to raise a complaint with the Information Commissioner’s Office (ICO).

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes to our services, website or legal obligations. The latest version will always be published on this page.